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Performance Evaluation
Development of an instrument

This project was a real demand from the Federal University of Cariri (UFCA), Brazil.

This federal University, UFCA, wanted to develop a better way to evaluate its employees, both for rewarding its staff or substanciate grounds for a dismissal. For being of such critical importance, the evaluation method need to avoid subjectives as much as possible.

It wasn`t hard to list the main characteristics expected of the employee, in this case, namely iniciative, assiduity, productivity, discipline and responsability. Each of these characteristics can be evaluated separately without much hustle. Nevertheless, it isn`t obvious how to sum up those characteristics in a final evaluation value.
Assuming 20% for each of the five characteristics is exactly the kind of subjectivity the evaluation should avoid.

As a contribution to the university`s team leading the development of the evaluation procedure, I suggested and implemented the Analytic Hierarchy Process (AHP) to assess the weights for the characteritcs being evaluated through a scientifically recognized method.
The AHP numericized the opinions of 35 different stakeholders from the university and allowed for weights that represent the relative importance of all characteristics.

As a result, the documentation for the development of the method was published in a book and this new evaluation procedure is being currently implemented in the university.